![]() The diet is not custom made and the workouts are no different to what you can get free on you tube. I really wish I read the reviews first before, I was taken in by the sales pitch that they had something different,custom made to obtain your fitness goals /diet, to which of course they don't. Purchasing add-ons such as supplements or custom meal plans is a personal preference. ![]() ![]() You may choose to unsubscribe from marketing at any time! Please know, your program provides all the tools needed to see amazing results all on its own. The offers are completely optional and not required for you to begin your journey. We occasionally recommend content or products that may be relevant to your fitness goals, and hope this clarifies why you received email offers after making your purchase. Live agents are also available by website chat at during business hours, Mon-Fri. For immediate assistance, live agents are always available by DM via VShred's Official Facebook and Instagram pages 24 hours, 7 days per week. As you can see, we are absolutely a legitimate fitness brand, and while our programs may not have been the right fit for you, your concerns were resolved to your satisfaction. We are glad to see that you were able to reach out beyond email despite writing the opposite in this review after you were already assisted. A live chat agent assisted you earlier today and processed a full refund as asked. Upon reviewing the email and chat history, we see your email was just recently sent to us stating you entered a typo in the email address (username) upon signing up, so this is why you did not receive your login credentials right after purchase. Purchasing add-ons such as supplements or custom meal plans is a personal preference For folks with physical limitations, a customized training program is recommended instead, so there are other options for you. In regard to the workouts, you can modify them as much as you need to. However, we see you were refunded on May 1st as asked. Your trainer is with you every step of the way! The custom meal plan is personalized specifically for you so that you lose weight and not designed for a group of people who would each have different fitness goals. Communication with your assigned coach is done by email and not the app itself, directly with the trainer or Voice Voxer. ![]() Hi Helen, Thank you for your feedback! We would like to take a moment to clear up any confusion pertaining to your experience. I would not trust the V Shred program and the bay shore products in the way they conduct business. Even in these few days I feel cheated and disappointed. As far as caring about individuals and actually working out the problems to give customers what your company has promised V Shred has fallen short. The 30 day guarantee or your money back isn’t about giving your money back it’s about you locked in for at least 30 days so they won’t have to refund you. As this program goes I was not impressed or even remotely motivated. It also said we will zoom ONCE a month and gave me meal plan that does not seem very personalized or even imaginative. At first it seem I would have someone contact me on phone, FaceTime, or just send a quick text on the phone to help me get started but what got was a generic email telling me to sign up and schedule at their convenience. I purchased this program a few days ago and I purchased the $2186.00 dollar personal coaching with it.
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